Work

Been a busy day today at work, servers not running correctly and lots of little problems people keep ringing up about. Often it becomes frustrating, because I haven't been made aware of changes to things and then someone rings you up asking questions about it. You then look an idiot coz I don't know what they are on about. I think this was more due to the member of staff who was informed of the changes being on holiday when it was sent to them, but even since then the information hasn't been passed on. Although this sounds like I'm moaning it wasn't really all that bad just another little example of poor communication. I'm just as bad as anyone else so I can't comment.

One thing I have been hearing a lot about at work, is a new member of staff is setting a lot of peoples backs up without realising. She keep making comments about things without engaging her brain and thinking how this effects people. I have had 4 or 5 people mention to me comments that the person has made. I quite like her but but she should stop and think before she makes comments especially when she doesn't know the people she is talking to. It was mentioned to me that she blamed someone for losing her work but there was no way this could of happened and was actually her own fault for not logging out of her machine. Wont bitch about them as I said I quite like them and get on well with them but not my place to say anything.

It also sounds like a few support staff are completely fed up and thinking of leaving. A lot of it comes from them not understanding what they are supposed to be doing and not clear on what there jobs are anymore. I think some of them tried to express this to management but rather than being reassured and gaining clarification they actually felt like they were being told off. Also another person told me they were looking for another job because it is getting ridiculous having to spend so much time in meetings and not being able to get on with their work and is also looking at leaving. Both of them have worked for quite a while in the service and are two of the best staff I personally think we have (good at their jobs).

There is certainly a big problem at the moment, we have gone through a lot of change and lots more to come. I think the main problem is the lack of clarification on what peoples roles are in the service, especially Support Services. Staff are being sent to more and more meetings about nothing and have even less idea what they should be doing.

Maybe they should create a new post of Internal Communications Officer for me, I am probably aware or more staff problems, worries, fears and insecurities than anyone else. For some reason everyone always talks to me and tells me what's up. Maybe its because I'm approachable and will have a laugh, but will listen and help where I can. Unlike the people who should be really listening. Then again if I did tell anyone peoples exact problems they would probably no longer tell me.

I can see a lot of staff leaving very soon unless something is done quickly :-(

Not sure myself what to do about a job I have seen at the local council, think I should complete the application form and send it off even though I'm not sure what I want. Certainly VERY tempting, who can turn down an extra £5,000 at the bottom of the scale and would mean doing some of the better parts of my job and certainly dumping the worst bits. Its also only 1 mile from my house. So would save even more money in travelling. We will see, probably wont even get a reply...