iPod

I received a replacement iPod this morning from Apple. I gotta say the service was excellent. I can't believe how quick they were. The only delay was because I wasn't in the first 2 times UPS called to pickup my old one.

Today the UPS driver even called me to make sure I was in when he was 20 minutes away. Actually he was 5 minutes away in Crook having a cup of coffee but who cares I was well impressed when he called.

I was pissed at Apple before because my iPod had crashed quite a few times and they brought a new model out 2 weeks after I bought mine but they have sort of redeemed themselves with such good support :-)