Nildram = Shit

I have been using Nildram as my ISP since I moved to my own house, previously I used Zen who were fantastic but had introduced a more strict usage limit for new customers. I decided to go with Nildram because they had no usage limit outside of peak hours. Yet in reality I have downloaded nowhere near any limit in an entire month anyway.

Since June I was over billed for 3 months for a static IP, after several complaints I finally got refunded. Then they said I hadn't paid for the static IP in June yet they had over billed me for it for the 3 months following.

It appeared I had finally sorted out all the billing but then from last Friday I kept having intermittent problems accessing websites. I would eventually be sent to: http://194.74.65.98/index.html
This makes it sound like a BT problem but I never had the time to investigate further. This has kept happening intermittently ever since. I started to think it could be a problem with the DNS servers when the fault arose again tonight, yet my FTP download continued to work. I rang Customer Support who told me to write in the IP addresses of the DNS servers to my router rather than obtaining them automatically. I did this but the problem persisted. I decided to have a look on ADLS Guide at the ISP forums and in the Nildram one there were several people complaining about the same problem.

I decided to use OpenDNS servers instead and so far have no more problems and websites appear to be loading more quickly too.

If I have any more problems I am moving back to Zen.